How to delegate successfully
At the end of the class participants will be able to:
- Understand what exactly delegation is, and what it is not
- Understand what are the consequences of poor delegation
- Know why managers micro manage staff and create unneeded frustration
- Delegate with clear outcomes
- Delegate in both plant and office situations
- Use performance appraisal information to help grow your staff
- How to turn delegation into coaching to build a winning team
What is Delegation?
Why not just do it all by yourself?
You can’t delegate without a level of trust
Delegation is not dumping
Preparing to pass a task on to another person
What is the actual task at hand?
What is the best approach to getting task accomplished?
Getting the right mindset
Set your ego aside
Have a clear WHY the task needs done – and how it supports goals
Understand most people can become anxious when starting a new task
How are you going to support them
Transferring the task
Be polite, kind and gracious when you ask – but must be serious
Where and when to transfer the task
Make sure all resources are ready (Materials, Money, Equipment, etc )
Start one step at a time
Don’t expect perfection all at once
Make sure they know what to do when something goes wrong
Lots of patience may be needed
Trust develops when you support positively
Allow them to ask questions
Allow the as much freedom as possible
Finalizing the transfer
Confirm that the Task is being completed correctly
Make adjustments as needed to make sure quality is being followed
Make sure they know what to do if a quality or functional issues happens
Check back often in the beginning
Patience, Patience, Patience
Recognize success to the worker OFTEN! Tell them thank you for their effort
If you’re ready to get started, just Contact Us